Contact Optimize Plus — book your free strategy call.

Response times

We reply to every submission within one business day, and most get a reply the same day if you submit before mid-afternoon Central time. Weekend and evening submissions are read and answered by the next business morning. If you have an urgent situation — a manual action, a sudden traffic drop, a site that has been compromised — say so in the message itself; we prioritise those over routine inquiries and will often respond within a few hours regardless of the day.

"24/7 services" on our contact details refers to ongoing engagement support — monitoring, incident response for existing clients, and international team coverage — not that a strategist is standing by around the clock for first-touch inquiries. New enquiries are handled during Central time business hours, which keeps replies thoughtful rather than templated.

What to prepare for the call

The call is more useful the less time we spend on discovery basics. Before it, have these ready:

• Your website URL and, if possible, view or admin access to Google Search Console and Google Analytics — even a screenshot of the last three months of data helps.
• A rough sense of current monthly organic traffic and whether it has been flat, growing, or declining over the past six to twelve months.
• What you have already tried — a previous agency, an in-house effort, a content push — and what did or did not move the needle.
• A specific business outcome you care about — leads, bookings, calls, revenue from organic — rather than "more traffic" as an abstract goal.
• Who else needs to sign off on hiring an agency, and roughly when you would want work to start.

Engagement types

Not every business needs the same shape of engagement. We generally work in three modes, and the strategy call is where we figure out which one fits:

How we think about pricing

We do not publish a rate card because the honest price depends on variables a generic number cannot capture: how many locations or service lines you operate, how competitive your market is, how much technical debt is on the site, and how quickly you want to move. A single-location service business with a clean site needs a different scope — and a different investment — than a multi-location brand competing in a saturated category.

What we will not do is quote a number before we have looked at your site. A price given without an audit is a guess dressed up as a proposal, and guesses tend to be wrong in the agency's favour. Our proposals follow the audit, reference the specific work identified, and let you compare the scope against the number rather than take the number on faith.

Where we work

We are headquartered in Austin, Texas, and most of our local SEO and Google Business Profile work centres on Austin and the surrounding Central Texas metro — Round Rock, Cedar Park, Georgetown, Pflugerville, and the wider Hill Country. Beyond Central Texas, we work with clients across the state, including San Antonio, Houston, and Dallas–Fort Worth, and with remote clients throughout the United States for organic search and AI-search work that does not depend on physical proximity — technical SEO, content strategy, and schema implementation travel well regardless of time zone.

Who we are not the right fit for

We would rather tell you this upfront than waste your time on a call that goes nowhere. We are not a good fit if you are looking for a guarantee of a specific ranking position by a specific date — no agency controls the algorithm closely enough to promise that honestly. We are not a good fit for a single technical fix with no appetite for ongoing content or authority work, because technical health without a content and authority strategy behind it rarely moves the needle on its own. And we are not a good fit if the business cannot commit to at least a few months of sustained effort — organic search rewards compounding work, and a one-month sprint is rarely enough to show what the channel can actually do.

Researching a specific service or city first?

This page is for starting a conversation. If you are still comparing providers, the pages below cover scope, deliverables, timelines and local market detail in full — they are the better place to read before you get in touch.